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PeopleCert
PeopleCert
ITIL 4 Foundation stands as the world’s most widely adopted framework for IT Service Management (ITSM), with over 3 million certified professionals worldwide. Trusted by 82% of Fortune 500 companies, including industry giants like NASA, Microsoft, and HSBC, the ITIL 4 Foundation certification opens doors to unprecedented career opportunities.
For over three decades, ITIL has shaped how organizations deliver IT services, and today’s ITIL Foundation certification combines proven best practices with modern approaches like Agile and DevOps. Through our live, interactive sessions with our expert instructors, you’ll learn how to apply the ITIL framework to solve real business challenges, boost your team’s performance, and position yourself for career advancement.
Add the Membership above and receive these additional benefits:
- 1-year PeopleCert membership + Subscription
- 1 Free Exam Retake
- Introduction to ITIL 4 eBook
- 3 Days Course
- Live Virtual
$1,695.00 – $2,495.00PeopleCert
This ITIL® Foundation (Version 5) certification class is the first course in the ITIL (Version 5) certification scheme and is a prerequisite for all other ITIL courses. This course provides the key concepts of digital product and service management and establishes a common language for effective practice across organizations.
Digital technology and digital transformation have, and are, causing a fundamental shift in how organizations create value. This shift goes beyond modernizing IT to changing how products and services are designed, delivered, and continually improved. ITIL (Version 5) represents an evolution from traditional IT management to digital product and service management and unifies these approaches into a single lifecycle.
ITIL Foundation (Version 5) provides an overview of the ITIL framework, including its guiding principles, core models, and fundamental concepts, and explains how these elements support a focus on value, outcomes, and experience.
This 3-day certification course enables learners to understand how value is co-created through the effective management of products and services, and how organizations apply ITIL guidance to improve performance, collaboration, outcomes, and experience. It also provides learners with insights into how they can improve their work and the work of their organization with ITIL guidance.
Add the PeopleCert Membership+ and receive these additional benefits:
- 1-year PeopleCert membership + Subscription
- 1 Free Exam Retake
- 3 Days Course
- Live Virtual
$1,995.00PeopleCert
ITIL 4 is a framework for quality IT service management (ITSM) through proven best practice, providing practical and flexible guidance to support your organization on its journey to digital transformation while empowering your IT teams to continue to play a crucial role in the wider business strategy. This course highlights the ways in which digital organizations and digital operating models function in high-velocity environments, including the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing.
This class includes an exam voucher.
- 3 Days Course
- Live Virtual
$2,385.00PeopleCert
This course begins your journey toward the ITIL Managing Professional designation. You will acquire insight that will allow you to integrate different value streams and activities to create, deliver and support IT-enabled products and services. Armed with this knowledge and skill set, you will be confident in running those IT-enabled services, teams and workflows successfully.
This class includes an exam voucher.- 3 Days Course
- Live Virtual
$2,385.00PeopleCert
This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape.
This class includes an exam voucher.
- 3 Days Course
- Live Virtual
$2,385.00PeopleCert
This course takes you on a digital strategy journey. Its iterative, eight-step model moves from “vision” through to “actions” and is about creating sustainable, digital momentum. You experience the four key capabilities to develop a holistic, digital capability framework: digital leadership, managing innovation and emerging technologies, risk management and structuring a digital enterprise.
This class includes an exam voucher.
- 3 Days Course
- Live Virtual
$2,385.00PeopleCert
This unique and central course covers requirements in both the ITIL Managing Professional and ITIL Strategic Leader designations. As such, this course is a must-have in any ITIL 4 professional development plan. You will gain the practical skills needed to establish a “learning and improving” IT organization that possess a strong and targeted strategic direction.
This class includes an exam voucher.
- 3 Days Course
- Live Virtual
$2,385.00