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Introduction:
Imagine if deploying new Teams features felt effortless instead of terrifying. While most organizations approach Teams updates with anxiety, expert administrators turn platform enhancements into competitive advantages through strategic planning and seamless implementation.
Microsoft Teams is the central hub for communication and collaboration across Microsoft 365—and organizations need skilled administrators to manage it securely and effectively. The Managing Microsoft Teams (MS-700T00) course prepares you to do exactly that.
This hands-on course is built for current and aspiring Teams Administrators responsible for managing the Teams lifecycle—from initial planning and deployment to meetings, voice, device integration, and compliance. You’ll explore how Teams works with SharePoint, OneDrive, Exchange, Microsoft Entra ID, and more. You’ll also gain real-world experience using governance controls, securing external access, managing Teams Phone, and troubleshooting issues.
The course fully maps to the MS-700 certification exam, helping you validate your skills and advance your IT career.
Objectives:
By the end of this course, you will be able to effectively plan, deploy, secure, and manage Microsoft Teams across your organization.
Understand the architecture of Microsoft Teams and how it integrates with Microsoft 365 components
Implement governance, security, and compliance strategies to manage Teams at scale
Prepare your organization’s environment for a successful Teams deployment
Configure, deploy, and manage teams, channels, and policies for optimal collaboration
Manage the full Teams experience, including chat, meetings, calling, and app integration
Use monitoring tools and troubleshooting techniques to resolve communication and performance issues
Course Outline:
Module 1: Explore Microsoft Teams
- Teams architecture and integration with Microsoft 365
- Copilot capabilities
- Integration with SharePoint, OneDrive, Exchange, and Power Platform
- Certified Teams devices
Module 2: Plan and Deploy Microsoft Teams
- Teams admin roles and management tools
- Planning for rollout, licensing, and adoption
- Supported clients and devices
Module 3: Lifecycle Management & Governance
- Group creation and expiration policies
- Teams templates and update policies
- Policy assignment and package management
Module 4: Monitor Microsoft Teams
- Usage and adoption reports
- Microsoft Entra access reviews
- Feedback, alerts, and notifications
Module 5: Manage Access for External Users
- Entra ID collaboration settings
- Managing external and guest access in Teams
- File sharing in SharePoint and OneDrive
Module 6: Implement Security for Teams
- Conditional access, MFA, Safe Links, Safe Attachments
- Defender for Cloud Apps
- Encryption policies and Teams security reports
Module 7: Implement Compliance for Teams
- Sensitivity labels, retention, and DLP
- Communication compliance
- Information barriers and scoped directory search
Module 8: Network Planning and Configuration
- Network Planner, QoS, and port configuration
- Call Analytics and Call Quality Dashboard
Module 9: Create and Manage Teams
- Creating and managing teams and org-wide teams
- Dynamic membership and lifecycle management
Module 10: Manage Chat and Channels
- Messaging policies and moderation
- Channel access controls and team settings
Module 11: Manage Apps in Teams
- Admin control of app access and permissions
- Custom apps, connectors, and app store settings
Module 12: Meetings and Calling Overview
- Teams Phone, live events, and meeting features
- Overview of Copilot integration
Module 13: Manage Meetings and Events
- Meeting policies, customization, and conferencing settings
- Creating and managing live events
Module 14: Plan for Teams Rooms and Surface Hub
- Licensing and hardware requirements
- Device management and platform differences
Module 15: Manage Teams Devices
- Phones, displays, and Room Systems
- Provisioning, remote management, and updates
Module 16: Plan for Teams Phone
- PSTN connectivity, voicemail, and Teams Phone features
Module 17: Configure and Deploy Teams Phone
- Calling Plans, Operator Connect, and Mobile
- Phone policies and emergency calling
Module 18: Configure and Manage Voice Users
- Direct Routing and Teams Phone Mobile
- Additional calling features
Module 19: Auto Attendants and Call Queues
- Call flow design
- Routing methods and voicemail setup
- Custom music and holidays
Module 20: Troubleshoot Teams
- Log collection, client cache, and analytics
- Power BI for Call Quality
- Direct Routing health dashboards
Enroll in this course
$2,380.00 – $2,495.00